When you want to learn how to do something the right way, find someone successful at doing it and then select that person as your mentor. This is exactly what Gary Adams did 36 years ago. His mentor was 67 and Gary was 21 and recently graduated with a degree in insurance. His mentor provided medical group practices nationally with specialized group insurance programs. His company was committed to providing the very best products and outstanding administrative services to his clients which aligned with Gary’s values and principles.

That relationship started a tremendous alliance lasting eighteen years, until his mentor passed on at the age of 86. Gary helped build that small company of seven people into a substantial business with thirty-five employees, insuring many of the top medical group practices in the country. For nearly twenty years, Gary traveled throughout all parts of America crisscrossing the country as he visited and serviced clients as well as new groups interested in improving their benefit programs. This in-person approach resulted in working with literally hundreds of medical group practices nationwide, not to mention attending countless regional and national meetings of various associations.

After the owner/mentor passed on, his heirs changed the course of the company and decided to cut out in-person service visits to clients. Since Gary had personally committed his services to these clients he felt his word and trust were more important than his job and continued visiting and helping clients. Returning home late one Friday night from a solid two weeks on the road, he learned from his secretary Saturday morning that he no longer worked there. Six other service-oriented employees were let go at the same time. That was 1988 and out of every adversity comes an even better opportunity.

The following Monday, Gary and the others cleared out their desks and by that afternoon, Gary started AGI. He sat up an office with a card table and a wall phone in a beach cottage he owned. He hired all of the other discharged employees until he could help some get jobs elsewhere and kept others in his new company.

The commitment to service continued in AGI, but the passion to help clients was even greater. Since Gary now owned this company he could go to any lengths he wanted to design programs and better service clients. Of course this included ongoing in-person service.

In just a few years, AGI grew and became a significant player in the group insurance marketplace. Clients now include some the largest medical groups in the country, plus groups of all sizes. His company has a staff of employees as committed as he is to servicing their clients’ needs and cultivating new relationships.

AGI was founded on principles of treating people better than they expect and working every day to see that clients get the most value from the benefits they purchased. This includes the service needed to provide peace of mind for clients to know that the AGI Team will do whatever it takes to help them and be there whenever needed.

Just one testimony to his ongoing commitment is that Gary Adams and now with his company, AGI, is the only person that has exhibited continuously at the Medical Group Management Association annual meeting for thirty-six consecutive years as of 2005. This commitment has passed the test of time.